Home Care Utilities

Annual home maintenance cover

Whensomethingbreaks,wesendsomeone.

One plan, £249 for 12 months. Plumbing, heating, electrical and drainage help from local engineers, with a 24-hour response target and a quote agreed before any chargeable work.

See the planReport a fault

Not an insurance product. 12-month term, no automatic renewal.

Four Home Care Utilities engineers in branded workwear beside a company van

Example job

Heating

No hot water since this morning

  1. Fault reported
  2. Engineer arranged
  3. Quote agreed, if chargeable

Illustration of how a job moves through the plan.

£249a year

How it works

Four steps, no surprises.

The plan is built around one promise: you know the cost before chargeable work begins.

  1. 1

    01

    Join online

    £249 gets you 12 months of cover, starting the day you join.

  2. 2

    02

    Report the problem

    Contact our support team when a covered plumbing, drainage, heating or electrical fault happens.

  3. 3

    03

    An engineer attends

    A qualified engineer or specialist is arranged to assess it. We aim to respond within 24 hours.

  4. 4

    04

    Agree before you pay

    If the work is chargeable, you get a quote first. Nothing starts until you have agreed the cost.

What we help with

Four trades. One plan.

Free drainage CCTV survey

A no-digging camera survey that checks for blockages, cracks and root intrusion. For homes and commercial properties.

About the survey

Who turns up

Local engineers. Friendly support.

Behind the plan is a support team that arranges your visit and a network of local trades who come to your door. One call, and someone is on it.

  • Trusted local engineersQualified trades who know your area.
  • 24-hour response targetA target we work to, not a guaranteed time.
  • A friendly support teamReal people who listen and arrange the visit.
  • Quote before you payChargeable work is agreed with you first.
More about us
A smiling engineer with arms crossed beside a Home Care Utilities van
Two support team members at their desks in the Home Care Utilities office

Care · Protect · Save

The plan

Home Maintenance Cover

£249for 12 months

  • Starts the day you join
  • No automatic renewal
  • Reminder sent before it expires
Join for £249 a year

This is not an insurance product and does not replace household insurance. The 24-hour response is a target, not a guaranteed time.

  • Plumbing support
  • Drainage support
  • Electrical assistance
  • Heating assistance
  • Access to trusted local engineers
  • 24-hour response target
  • 12 months of cover from your start date

Questions

Straight answers.

What is covered, what is not, and what happens when something goes wrong.

No. It is a maintenance and call-out plan, not an insurance product, and it is not a substitute for household insurance. It gives you access to local engineers and a clear way to get help.

Get in touch

Something wrong? Tell us.

Report a fault, ask for a free drainage survey, or ask about joining. Send a message, or ask us to call you.