Home Care Utilities

Plumbing help when water goes where it should not.

From a dripping tap to a burst pipe, the plan gives you a straightforward way to get a qualified engineer to look at it. One annual price, and a quote agreed before any chargeable work.

An engineer fixing the pipework under a sink

What we help with

  • Leaking pipes
  • Burst pipes
  • Faulty taps
  • Toilet problems
  • Overflow issues
  • Water supply pipe faults
  • General plumbing emergencies

May cost extra

Outside the plan. You get a quote first and agree the cost before anything starts.

  • Specialist materials and equipment
  • Excavation works

Burst pipe? Act first.

If water is flooding, turn off the stop tap if you can do so safely, keep away from electrics that are wet, then report the problem to us.

How it works

  1. 1

    Tell us what is wrong

    Contact our support team when a covered plumbing problem happens.

  2. 2

    An engineer is arranged

    A qualified engineer or specialist is arranged to attend and assess the problem. We aim to respond within 24 hours.

  3. 3

    Agree before you pay

    If any work is chargeable, you get a quote first. Nothing starts until you have agreed the cost.

£249 for 12 months

One plan for plumbing, heating, electrical and drainage. No automatic renewal. Not an insurance product.

See the plan

Questions

Good to know.

Quick answers about plumbing.

Burst pipes are one of the plumbing problems the plan helps with. Specialist materials, equipment and excavation sit outside the plan and may be chargeable, with a quote agreed first.

Get in touch

Something wrong? Tell us.

Report a fault, ask for a free drainage survey, or ask about joining. Send a message, or ask us to call you.