Home Care Utilities

Electrical help when the power is not right.

Power cuts in one room, sockets that do not work, circuits that keep tripping: the plan gives you access to a qualified engineer, with any chargeable work quoted first.

An engineer testing a fuse board with a multimeter

What we help with

  • Power failures
  • Faulty sockets
  • Lighting issues
  • Tripped circuits
  • Fuse board faults
  • Electrical emergencies

May cost extra

Outside the plan. You get a quote first and agree the cost before anything starts.

  • Electrical replacement parts
  • Consumer unit replacements

Sparks, burning smell or smoke

Switch off at the consumer unit if it is safe to do so, leave the area, and call 999 if there is a fire. Then tell us about the fault.

How it works

  1. 1

    Tell us what is wrong

    Contact our support team when a covered electrical problem happens.

  2. 2

    An engineer is arranged

    A qualified engineer or specialist is arranged to attend and assess the problem. We aim to respond within 24 hours.

  3. 3

    Agree before you pay

    If any work is chargeable, you get a quote first. Nothing starts until you have agreed the cost.

£249 for 12 months

One plan for plumbing, heating, electrical and drainage. No automatic renewal. Not an insurance product.

See the plan

Questions

Good to know.

Quick answers about electrical.

No. Consumer unit replacements and electrical replacement parts are outside the plan and may be chargeable, with a quote agreed first.

Get in touch

Something wrong? Tell us.

Report a fault, ask for a free drainage survey, or ask about joining. Send a message, or ask us to call you.