Heating help when the house goes cold.
When the heating stops, you need someone to look at it quickly and tell you what it will cost before work begins. The plan gives you both.
What we help with
- Loss of heating
- Radiator issues
- Heating controls
- Thermostat faults
- Circulation pump problems
- General heating faults
May cost extra
Outside the plan. You get a quote first and agree the cost before anything starts.
- Boiler parts and repairs
- Specialist materials and equipment
If you smell gas
Do not use switches or flames. Open windows and call the National Gas Emergency Service on 0800 111 999, free, 24 hours a day.
How it works
- 1
Tell us what is wrong
Contact our support team when a covered heating problem happens.
- 2
An engineer is arranged
A qualified engineer or specialist is arranged to attend and assess the problem. We aim to respond within 24 hours.
- 3
Agree before you pay
If any work is chargeable, you get a quote first. Nothing starts until you have agreed the cost.
£249 for 12 months
One plan for plumbing, heating, electrical and drainage. No automatic renewal. Not an insurance product.
Questions
Good to know.
Quick answers about heating.
Boiler parts and repairs are not covered by the plan and may be chargeable. If so, you get a quote first, and the cost is agreed before work starts.
Get in touch
Something wrong? Tell us.
Report a fault, ask for a free drainage survey, or ask about joining. Send a message, or ask us to call you.